Privacy Policy

eboeve B.V.
Kernreactorstraat 24A,
3903 LG Veenendaal,
The Netherlands
Chamber of Commerce (KvK): 42034472
Email: info@eboeve.com

1. Introduction

eboeve B.V. (referred to as “eboeve”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have in relation to your personal data.

This policy applies to all visitors and customers of eboeve.com, including private individuals and business customers (B2B). As a company based in the Netherlands, we process personal data in accordance with the General Data Protection Regulation (GDPR).

2. What personal data do we collect?

eboeve may collect and process the following personal data:

When you place an order or register an account:

  • Name and (company) name
  • Email address
  • Billing and delivery address
  • Phone number
  • Chamber of Commerce number (for business customers)
  • Payment details (processed via Mollie or PayPal — we do not store full payment credentials)
  • IP address

Via forms on our website:

  • Contact form: name, email address, and your message
  • Trade registration form: name, company name, email address, and any additional information you provide

Automatically generated data:

  • Website visitor behaviour (via Google Analytics)
  • Cookies and similar technologies (see our Cookie Policy)

3. For what purposes do we use your data?

We process your personal data for the following purposes:

  • Processing and fulfilling your order
  • Arranging delivery through our shipping partners
  • Processing payments via Mollie and/or PayPal
  • Responding to enquiries submitted via the contact form
  • Reviewing and processing Trade programme applications
  • Improving our website based on anonymised statistics (Google Analytics)
  • Complying with legal obligations
  • Sending marketing communications, strictly with your explicit consent

4. On what legal basis do we process your data?

We process your personal data on the basis of one or more of the following legal grounds:

  • Performance of a contract — to process your orders and deliver products
  • Consent — for sending newsletters or marketing communications
  • Legitimate interest — to improve our website and prevent fraud
  • Legal obligation — where we are required by law to retain or disclose data

5. Who do we share your data with?

We only share your personal data with third parties where this is necessary for delivering our services or where we are legally required to do so. The parties we may share data with include:

  • Payment service providers: Mollie B.V. and PayPal (Europe) S.à r.l., for processing payments
  • Shipping partners: our logistics providers, for delivering your order
  • Google LLC: for the use of Google Analytics (anonymised usage statistics)
  • Hosting providers and IT service providers who maintain and secure our website

We never sell your data to third parties. All external parties are contractually required to process your data in accordance with applicable privacy legislation.

6. How long do we retain your data?

We do not retain your personal data for longer than is necessary for the purposes for which it was collected. We apply the following retention periods:

  • Order and customer data: 7 years, in accordance with Dutch fiscal retention requirements
  • Contact form data: up to 1 year after your enquiry has been handled
  • Trade registrations: for the duration of the business relationship, or up to 2 years after last contact
  • Analytics data (Google Analytics): anonymised and subject to Google Analytics retention settings

After the applicable retention period, your data will be securely deleted or anonymised.

7. How do we protect your data?

eboeve takes appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or alteration. These measures include:

  • SSL encryption (HTTPS) for all data transmitted via our website
  • Secure payment processing via Mollie and PayPal (PCI DSS certified)
  • Access controls for systems containing personal data

We regularly review our security measures to ensure they meet current standards.

8. Your rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access — you may request an overview of the personal data we hold about you
  • Right to rectification — you may request correction of inaccurate or incomplete data
  • Right to erasure — you may request deletion of your data, unless a legal retention obligation applies
  • Right to restriction of processing — you may request that we limit how we process your data in certain circumstances
  • Right to data portability — you may request your data in a commonly used, machine-readable format
  • Right to object — you may object to processing based on legitimate interest or for direct marketing purposes
  • Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@eboeve.com. We will respond to your request within one month. We may ask you to verify your identity before processing your request.

If you believe we are not handling your personal data correctly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at http://www.autoriteitpersoonsgegevens.nl, or with the supervisory authority in your country of residence.

9. Cookies and tracking

Our website uses cookies and similar technologies. We use Google Analytics to analyse visitor behaviour on our website. Where possible, data collected through these tools is anonymised.

For more information on our use of cookies, please refer to our Cookie Policy, available on eboeve.com. You can adjust your cookie preferences at any time via your browser settings or the cookie banner on our website.

10. Changes to this Privacy Policy

eboeve reserves the right to update this Privacy Policy at any time. The most current version will always be available on eboeve.com. We recommend reviewing this policy periodically. Where changes are significant, we will notify you where reasonably possible.

11. Contact

If you have any questions, comments, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

eboeve B.V.
Kernreactorstraat 24A,
3903 LG Veenendaal,
The Netherlands
Email: info@eboeve.com

Version: May 2026  |  Last updated: May 2026